Browse 9 ACE Cash Express Customer Reviews and Complaints

We asked for that loan for $1000. But before i possibly could obtain the cash I happened to be told to wire straight back area of the cash (2nd error).

Today i have already been hoping to get my bank checking account directly but they kept telling me personally to deliver $200 to get $2000. Therefore now I’m stuck with nearly a thousand bucks to pay for right right back my bank.

I don’t care simply how much you may need cash, CANNOT CONTACT THEM.

Bottom Line: No, I would personally not advocate this to a buddy

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Bad destination to conduct business

ACE money Express is a bad financial institution; they are going to let you know this and lie to you personally. So that they took out of the payment which shouldn’t have occurred whenever I chatted to someone yesterday about walking in to the shop to pay for it well. I did son’t would like them to electronically take it out of my bank, that they did currently. The girl we chatted to said she fixed it and that I’m able to simply walk in and spend. Nope, they nevertheless took it out electronically and today We have a balance that is negative of the stupidity! Your worker did do her job n’t appropriate. I’d like to talk to a person who checks out this. I’m right that is unhappy and don’t have any money at this time because if this.

Main point here: No, I would personally not endorse this to a pal

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I became scammed

  • By Alden W. ,
  • Montana ,
  • Jul 27, 2018
  • Verified Reviewer

I happened to be hopeless, and I also’m sort of old college. I happened to be extremely silly maybe perhaps perhaps not things that are checking very first. All i will let you know is be cautious rather than spend any such thing at the start. I really hope the FBI or the business can perform one thing. He swindled me away from $1800, perthereforenally i think so stupid for letting this take place. Which means this man had been working away from Florida and that is about all i am aware. Then we received a call from two other cash loaners. I’m on impairment and I also had my vehicle get on fire. We reside outside of city and so I required a vehicle pronto, therefore I ended up being hopeless. Money Express may be the the one that set me personally up with this particular guy into the beginning. I sure hope Cash Express causes it to be right with me. Well, I thought I’d alert other people. Many thanks.

We had compensated costs at the start and he’d me purchase Bing Enjoy present cards and kept asking to get more cash. We never received any loan whatsoever.

Bottom Line: No, I would personally not endorse this to a buddy

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Simple and affordable

  • By Don Alger ,
  • Minnesota ,
  • Might 2, 2018
  • Verified Reviewer

Aside from being forced to wait needlessly on hold using the ACE rep for my bank to respond to to confirm my account, the procedure ended up being very fast, super easy, and best of all of the, LOW-COST. I became capable of getting the cash We required quickly (24 -48 hours), together with prices blew me personally away; they charge over 300per cent less interest than dozens of other wahooos on the market. Now i understand where you can turn once I require just a little extra scratch.

Main point here: Yes, i recommend this to a buddy

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We started out very good on my installment loan. I will be now buying a property and my underwriter desired a “paid in full” to my loan, and so I paid them down 8 weeks early. ACE then declined to offer me personally a “paid in complete” receipt whenever the loan was paid by me down. They stated it really is against their company policy, therefore if we lose my odds of getting my house as a result of ACE’s screw up in their business policy, they are set for a surprise that is big. I am talking about just just how difficult will it be to place a message target in a message and state “loan is compensated in complete.” Exactly what does that simply just take, two mins? I believe it really is a tremendously sorry option to treat your customers whenever many organizations whenever you spend them you a receipt that you’re paid in full right on the spot off they give. I actually do not endorse this business to anyone.

Main point here: No, I would personally not advocate this to a pal

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We talked with a guy whom said that We received an installment loan simply to have $759.22 put in my account after which to understand it had been now an item that is fictitious. It made my account stepped on and value me personally charges. Now i will be told they don’t program my state.

Well, being a working mother one time my vehicle required servicing. Totaling $900. ACE surely could provide me personally $300. I happened to be really thankful, so that as time passed We paid my loans due every month despite having two re re re payment plans, there was clearly never ever a belated cost. We paid in complete today, and I also wish i will not require another loan. But I know I’m only using ACE if I do. My other loan continues to be 2 months to choose your competition. Thanks ACE, truthfully. Life saver!

If at all possible, they would be given by me a negative 100. These are the WORST business to manage EVER!

I had a need to refinance my loan because I becamen’t prepared to make my payment, thus I went online to do this, because the email instructed. Their site makes no feeling whatsoever and it is maybe maybe perhaps not user-friendly after all.

We attempted to pick the possibility for me personally to pay for the minimum feasible and had not been certain that I’d done it properly or otherwise not. We called their customer support line and talked having an agent. I informed her of exactly exactly what We required and if I had done the request correctly or not that I was not sure. She explained if I wanted to refinance or to extend, I said I wanted to do whichever got me to make the payment next month and not the next day, she said this was to refinance, which is what I had done) and I didn’t need to worry that I had done it correctly (after asking.

She claimed all that could be taken had been solution costs, which will be between $150-$200. And I also asked her AGAIN if she ended up being certain it had been all finished and done precisely of course there is absolutely nothing we had a need to do further, and she guaranteed me personally it was all cared for.

Well, the day that is next just just what have you figured out? The loan that is full and solution costs had been deducted from my account. It did not cause an overdraft, but it left me personally with absolutely nothing to spend other bills We necessary to spend. Demonstrably, we called straight away to rectify this simply to get another rep who claims there’s nothing that you can do considering that the loan had been compensated in complete.

Pardon me, it is it my fault business smudged? NO! She had not been sympathetic or apologetic at all minimal bit. She had an mindset that reflected she could care LESS for the misfortunes her peer had caused me personally. She informed me personally I had called to cancel the refinance and therefore we hung through to the rep. I did so no thing that is such!

I informed her this is wrong, along with her reaction ended up being that this was the thing that was notated by that exact same representative. You are being told by me she screwed up my account and you are clearly planning to phone me a liar and state that the coworker could not have perhaps smudged? How DARE you.

We requested a manager, and she basically stated a similar thing because the past agent. The only thing she did various was provide me personally a contact to submit my grievance where i really could PERHAPS understand this corrected. POSSIBLY? Following the customer that is terrible we have actually gotten every step for the method? And exactly why did your agent maybe perhaps not offer that email to me?I realize there are particular things supervisors can perform that regular representatives can’t do, but supplying a contact target just isn’t one of these. How come this company and representatives maybe maybe not do just about anything to help customers they usually have screwed over?

We delivered the e-mail plus they said they might refund any overdraft fees We received and asked me personally to validate my account. I’ve verified it times that are several they keep asking us to try it again, but in either case, i’m perhaps not asking for overdraft costs straight straight back, I’m asking for the loan total be reversed! How difficult is it to complete?


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